This Strategic Gifting Engagement Contract ("Agreement") is entered into between SWAG+BAG LLC ("SWAG+BAG", "we", "us") and the Client ("you", "your") for the provision of curated corporate gifting services, strategic relationship-building programs, and bespoke gift curation services.

SWAG+BAG specializes in creating memorable gifting experiences that strengthen business relationships, celebrate milestones, and elevate brand presence through thoughtfully curated collections and personalized touches.

• Deposit: 50% deposit required upon contract signing to initiate services
• Final Payment: Remaining 50% due prior to delivery/distribution
• Payment Methods: Wire transfer, ACH, or check accepted
• Payment Terms: Net 15 days from invoice date
• Late Payments: 1.5% monthly interest on overdue balances
• Recurring Programs: Quarterly billing for annual engagement programs

To ensure successful program execution, the Client agrees to:

• Provide accurate recipient information (names, addresses, preferences) at least 10 business days before desired delivery date
• Respond to design approvals and review requests within 3 business days
• Provide brand assets, logos, and messaging guidelines in vector format (AI, EPS, or high-res PNG)
• Designate a primary point of contact for project coordination
• Approve final selections before production begins
• Communicate any changes or modifications at least 7 business days prior to delivery

Delivery: We coordinate delivery via premium carriers (FedEx, UPS) with tracking. White-glove hand delivery available for Inner Circle™ engagements in select markets.

• Pre-Production Changes: No fee if requested before production begins
• Post-Production Changes: Subject to availability and may incur additional costs
• Cancellation Policy:
  • More than 30 days before delivery: 25% cancellation fee
  • 15-30 days before delivery: 50% cancellation fee
  • Less than 15 days before delivery: 100% of contract value
• Force Majeure: Neither party liable for delays caused by circumstances beyond reasonable control

SWAG+BAG stands behind the quality of our curated gifts and services:

• All items are carefully inspected before shipment
• Damaged or defective items will be replaced at no additional cost when reported within 7 days of delivery
• We source premium products from reputable suppliers and verify quality standards
• Custom branded items are reviewed and approved by the client before production

• Client retains ownership of all provided brand assets, logos, and proprietary materials
• SWAG+BAG retains ownership of our proprietary curation processes and methodologies
• Client grants SWAG+BAG license to use brand assets solely for the contracted services
• SWAG+BAG may showcase completed projects in portfolio/marketing materials unless client requests confidentiality
• Both parties agree to respect third-party intellectual property rights in all products and materials

Both parties agree to maintain confidentiality of sensitive business information, recipient data, and proprietary materials shared during the engagement. This includes:

• Recipient names, addresses, and personal information
• Pricing, budget, and financial details
• Strategic gifting plans and campaign details
• Proprietary business processes and methodologies

Confidentiality obligations survive termination of this Agreement for a period of three (3) years.

SWAG+BAG's total liability for any claims arising from this Agreement shall not exceed the total amount paid by the Client under this Agreement. SWAG+BAG shall not be liable for indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, business opportunities, or data.

This Agreement shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Any disputes arising from this Agreement shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.